Denise Young
REALTOR®
Privacy Policy – SMS Communication
We are committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information through SMS (Short Message Service) communications.
1. Consent
By opting into our SMS communication service, you agree to receive SMS messages from us at the phone number you provided. You confirm that the number you provided is your own and that you have the authority to agree to receive messages at this number. You may opt out at any time by replying STOP.
2. Information We Collect
When you opt-in to our SMS service, we may collect:
Your phone number
Your name and contact details, if provided
Message content you send to us
Other relevant information necessary for the services
Note: Message content refers to any text or data you provide in your replies or inquiries, including support questions, preferences, or feedback.
3. How We Use Your Information
We use the information collected through SMS communications to:
Send you updates, alerts, and marketing messages
Respond to your inquiries and requests
Improve our services and communications
Comply with legal requirements and protect our rights
Retention Period: We retain your SMS-related data only as long as necessary for the purposes stated above or as required by law. Once it is no longer needed, your data will be securely deleted.
4. Sharing of Information
Your information is important to us and is not shared with third parties except in the limited circumstances outlined below:
With service providers or subcontractors who assist us in delivering support services, such as customer service and SMS communications (e.g., messaging platforms or CRM tools).
When required by law, regulation, or to protect our rights, safety, or the rights and safety of others.
In the event of a business transfer such as a sale, merger, or acquisition.
Important: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
